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1. Introduction

Welcome to Lizy Glam & Glow. These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must discontinue use of our website.

2. Services

Lizy Glam & Glow offers a range of beauty services, including but not limited to makeup, waxing, tint, permanent makeup, facials, and other related services. All services are provided in accordance with the terms set out on our website and in your booking confirmation.

3. Deposits and Full Payments

  • A non-refundable 50% deposit is required to secure all appointments. The deposit must be paid at the time of booking.

  • Some services may require full payment upfront, which follows the same policy terms.

  • Whether you pay a deposit or the full amount, your appointment time is reserved exclusively for you.

 

4. Rescheduling

  • You may reschedule your appointment up to 48 hours in advance of your scheduled time.

  • Requests made after this window are not guaranteed and may result in a forfeited deposit.

  • Only one reschedule is permitted per appointment. Additional changes will require a new booking and deposit.

5. Late Arrivals

  • A 10-minute grace period is allowed. After that, your appointment may need to be shortened or canceled, and it will be treated as a no-show if no communication is received.

6. Cancellations & No-Shows

  • Cancellations made less than 24 hours before your appointment will result in a forfeited deposit/payment.

  • No-shows (arriving more than 10 minutes late without communication or failure to arrive at all) will be charged 100% of the service fee, as the time was reserve exclusively for you and cannot be recovered.

  • Exception may be considered for emergencies, but must be communicated clearly and in a timely manner.

7. Charge Disputes

  • By booking a service with Lizy Glam & Glow, you agree not to dispute any charges with your bank or payment provider for missed appointments or services where the cancellation/no-show policy was enforced.

  • All clients are encouraged to communicate any concerns directly and professionally for resolution.

8. Payments

  • Pricing: All services are priced as stated on the website at the time of booking. Prices are subject to change without notice, but any changes will not affect bookings already confirmed.

  • Payment Methods: Payment is required at the time of booking for the deposit, with the remaining balance due on the day of the appointment via Zelle, Cash App, Venmo, or cash.

  • Refunds: All sales are final. No refunds will be issued for deposits or services rendered. If you are dissatisfied, please contact us so we can address your concerns.

9. Memberships

  • Terms: If you purchase a membership, such as our waxing membership, it will be subject to the specific terms outlined at the time of purchase. Memberships are non-transferable and non-refundable.

  • Renewal: Memberships may automatically renew unless canceled in accordance with the membership terms.

10. Promotions and Discounts

  • Special Offers: Any promotions, discounts, or special offers are subject to specific terms and conditions, which will be detailed on our website or in the promotional material.

  • Limitations: Promotions cannot be combined with other offers unless expressly stated. Lizy Glam & Glow reserves the right to modify or discontinue promotions at any time without prior notice.

11. Client Responsibilities

  • Health Conditions: Clients must inform us of any health conditions, allergies, or sensitivities prior to receiving services. This is to ensure we can provide safe and appropriate care.

  • Preparation: Clients are responsible for following any pre-appointment instructions provided by Lizy Glam & Glow, such as skin preparation for waxing services.

12. Liability

Lizy Glam & Glow and its employees will not be held liable for any direct, indirect, or consequential loss or damage arising from the use of our services, It is the client's responsibility to inform us of any adverse reactions or concerns immediately.

13. Intellectual Property

All content on the Lizy Glam & Glow website, including text, images, logos, and designs, is the intellectual property of Lizy Glam & Glow and is protected by applicable copyright laws. Unauthorized use of any content is prohibited.

14. Privacy Policy

 

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.

15. Changes to Terms and Conditions

Lizy Glam & Glow reserves the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of the website and our services constitutes acceptance of the revised terms.

 

16. Governing Law

 

These Terms and Conditions are governed by the laws of the state in which Lizy Glam & Glow operates. Any disputes arising from these terms shall be resolved in the courts of that state.

17. Agreement

By booking an appointment, you acknowledge and agree to these terms. These policies are in place to ensure fairness, professionalism, and respect for both the client and the artist.

TERMS & CONDITIONS

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